Privacy Policy

1. Who We Are

Club Manager is a sports club management platform. We act as the data controller for personal data provided during account registration and use of the service. For questions about this policy or your data, contact us at contact@clubmng.com.

2. Data We Collect

We collect the following categories of personal data:

• Account data — your name, email address and phone number provided during registration
• Organization data — club name, logo and settings configured by administrators
• Player data — names, dates of birth, contact information and documents entered by club administrators on behalf of their members
• Usage data — login activity, feature usage and system logs used for security and performance monitoring
• Payment data — billing information is processed by Paddle, our payment provider. We do not store card numbers or sensitive payment details.

3. How We Use Your Data

We use your personal data to:

• provide and operate the Club Manager service
• process payments and manage subscriptions
• send service-related notifications and product updates
• respond to support requests
• improve platform security and performance

4. Legal Basis for Processing

We process personal data on the following legal grounds:

• Contract performance — processing necessary to provide the service you registered for
• Legal obligation — retaining billing records as required by applicable law
• Legitimate interest — platform security, fraud prevention and service improvement
• Consent — where required, for marketing communications

5. Data Sharing

We do not sell your personal data. We share data only with:

• Paddle — our payment processor, acting as Merchant of Record for all transactions
• Hosting and infrastructure providers — necessary for operating the service

All third-party providers are bound by data processing agreements and may not use your data for their own purposes.

6. Data Retention

• Account and profile data — retained until you request deletion of your account
• Player data — retained until deleted by the club administrator or upon account closure
• Billing and payment records — retained for up to 7 years as required by EU accounting regulations

7. Your Rights

Under GDPR and applicable law, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your personal data (subject to legal retention obligations)
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interest

To exercise any of these rights, contact us at support@clubmng.com. We will respond within 30 days.

8. Cookies

Club Manager uses cookies solely for:

• Authentication — keeping you logged in during your session
• Preferences — remembering your language and display settings

We do not use tracking, advertising or analytics cookies.

9. Children's Data

• Club Manager does not directly collect data from children. Player profiles for minors are created and managed exclusively by authorized club administrators.
• Clubs are solely responsible for obtaining appropriate parental or guardian consent before entering any data relating to minors, as required by applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify users via the application or by email. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions, data requests or complaints, contact us at support@clubmng.com.

This Privacy Policy is governed by the laws of the Republic of Serbia, along with applicable European Union regulations where relevant.